Rancho Capistrano Winery ("Rancho Capistrano Winery," "we," "our," or "us") provides this privacy policy to describe how we collect, use, and share the information of individuals who visit our website at https://www.ranchocapwinery.com (the "Site").
Information Collection
The Personal Information we collect depends upon, and is limited to, the nature of the services you request, your transaction, your request or inquiry about or with us, but may include your name, contact information, geolocation (physical location or movements), payment information, your IP address, type of operating system, device information, the time, nature and duration of your visit to our website(s), information as to how you use or have used our services and/or your preferences and other information that you may provide to us. When we collect Personal Information we will, when appropriate and practicable, explain to you why we are collecting it and how we plan to use it. In some circumstances we also may receive information from third parties. For example, we collect this information when you join the Newsletter at Rancho Capistrano Winery, purchase our products, contact us, or interact with us for any other purpose.We (and other entities) automatically collect information relating to your interactions with us and our Site, including browser type, IP address, pages visited and other activities on the Site, device type, time and date of visit, and other information we collect through the use of cookies and similar technology. See the "Digital Analytics" section of this privacy policy to learn more about the use of this information and the choices available to you.
We may use your information for any lawful purpose, including the following:
- To provide, operate, and improve our products and services;
- To respond to your inquiries and requests, including questions about our services;
- To maintain, operate, personalize, and improve the Site, including for analytics purposes;
- For marketing and advertising purposes, including to send updates, promotions, and marketing materials that may be of interest to you;
- To comply with the law and otherwise in relation to legal proceedings;
- To protect our Site and our operations, our rights and property, and the rights and property of others, including to maintain the security of our Site; or
- With your consent, or as otherwise disclosed at the time information is collected.
Information Sharing
- We may share the information we collect with other parties, including the following:
- With third parties who process information on our behalf, such as payment processors, data processing providers, data hosting services, and email service providers;
- With any affiliates or joint venture partners that we may have in the future;
- As part of an actual or potential corporate sale, merger, or acquisition, or other transfer of all or part of our assets, including as part of a bankruptcy proceeding;
- Pursuant to a subpoena, court order, governmental inquiry, or other legal process or as otherwise required by law to protect our rights or the rights of third parties, or to protect the safety or security of any person or entity; or
- With your consent or as otherwise disclosed at the time of data collection or sharing.
We may share information that has been de-identified or aggregated without limitation.
Information Retention
We retain personal information that we collect for as long as we need to use it in connection with our business and in accordance with our standard practices or in compliance with applicable laws. When we no longer need the personal information, we will deidentify, aggregate, or delete this information where required by law.
Digital Analytics
We may work with third parties that collect data about your use of the Site and other sites or apps over time for non-advertising purposes. Rancho Capistrano Winery may use Google Analytics or other third-party services in the future to improve the performance of the Site and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data, visit www.google.com/policies/privacy/partners, and to opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.Additionally, your browser may offer tools to limit the use of cookies or to delete cookies; however, if you use these tools, our Site may not function as intended.
Third-Party Links and Tools
The Site may provide links to third-party websites or apps. We do not control the privacy practices of those websites or apps, and they are not covered by this privacy policy. You should review the privacy policies of other websites or apps that you use to learn about their data practices.Your interactions with third-party companies and your use of their features are governed by the privacy policies of the companies that provide those features. We encourage you to carefully read the privacy policies of these companies.
Opt Out/Correction/Deletion
You may unsubscribe to our mailing/marketing lists at any time by contacting us in writing. You also have the right to access, correct and/or delete any Personal Information, subject to applicable law. Please reach out to myrcw@ranchocapwinery.com in order to delete your account and/or unsubscribe from Rancho Capistrano Winery mailing/marketing communication.
To opt out of our email marketing, you can use the link provided at the bottom of each marketing message. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as invoices.
Subscribers can opt-in for SMS messages from Rancho Capistrano Winery as a part of the loyalty registration process at https://ranchocapistranowinery.myguestaccount.com/en-us/guest/enroll?card-template=JTEldXJsLXBhcmFtLWFlcy1rZXklK2ZqUFp0ZmJIVnREbFREeXpkenpQUT09JXoraXNZNE5RdGNITGlZaUJKV3ZuUFE9PQ%3D%3D&template=0. By doing so, you agree to recieve automated promotional and personalized marketing text messages from Rancho Capistrano Winery to the mobile phone number you provided when signing up. Messages may pertain to promotional programs, new menu items, etc. Messages for this program will be sent from (949) 484-7150 and begin with RanchoCapWinery. Consent to receive automated marketing messages is not a condition of any purchase. Message frequency varies. Message and Data rates may apply.
To opt-out of the text messaging program, text the keyword STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to our (949) 484-7150 to cancel. After texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to our (949) 484-7150 you will receive one additional message confirming that your request has been processed. For more information, text the keyword HELP to our ((949) 484-7150 for customer care information. You can also contact us at myrcw@ranchocapwinery.com, (949) 244-8218 or https://www.ranchocapwinery.com/ for additional assistance.
Updating Your Information
When you have an account with us, you may review, change, or update your contact information by logging into your account.
Changes to Our Privacy Policy
If our information practices change, we will post these changes on this page. We encourage you to visit this page periodically to learn of any updates.
Contact
If you have questions or comments about this privacy policy, please contact us at info@ranchocapwinery.com or at the following mailing address:
Rancho Capistrano Winery
Attention: Information Privacy
921 Calle Amanecer
San Clemente, CA 92692